Shipping Policy

Shipping Policy for Valleries Inc. at LaserNinja.ca

Last Updated: 29.11.2023

1. Introduction

Thank you for shopping at LaserNinja.ca. The following Shipping Policy applies to all products purchased through our website.

2. Shipping Carrier

We use Canada Post for all deliveries. The choice of shipping method may vary based on the destination and the type of products ordered.

3. Shipping Costs

Shipping costs will be calculated and displayed at checkout. These costs may vary based on the size, weight of the package, and the shipping destination.

4. Delivery Timeframe

The estimated delivery time will depend on the shipping method chosen and the destination. We will provide an estimated delivery date at checkout and in your order confirmation email.

5. Order Processing

Orders are typically processed within 1-3 days. This is in addition to the delivery time. Please note that orders are not shipped or delivered on weekends or holidays.

6. Address Accuracy

It is crucial that customers provide a correct and complete address when placing an order. We are not responsible for shipments that are undeliverable or returned due to incorrect addresses. In such cases, the customer will be responsible for any additional shipping fees incurred for resending the order.

7. Tracking Your Order

Once your order is dispatched, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

8. Customs, Duties, and Taxes

Customers are responsible for any customs and taxes applied to their order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

9. Damaged or Lost Packages

If your order is lost or damaged in transit, please contact us immediately. We will work with Canada Post to resolve the issue. However, we are not liable for any products damaged or lost during shipping.

10. Contact Us

For any questions or concerns regarding your order or our shipping policy, please contact us at:

customers@laserninja.ca